Returns

 

Returns & Issues

Please inspect your order upon arrival. If anything is defective, damaged or incorrect, contact us right away so we can make it right.

Refunds

Once we receive and inspect your return, we will email you to confirm whether your refund has been approved.

Approved refunds are processed to your original payment method. Please allow 3-5 business days for your bank or card provider to complete the transaction.

 

Notes*

You must contact us within 14 days of receiving your order: admin@candocandle.com

You are responsible for return postage unless the item arrived damaged or incorrect

We recommend using a tracked service, as we cannot refund items lost in transit